1. Contact the Lost Belongings Office.
Once they find the lost cash, they provide a reference number. To contact Click here.
3. Payment of the service and sending of documentation.
You will receive an email with the amount you must pay for the service.
4. Ingreso en cuenta bancaria
Once our staff verifies the payment, your cash will be transferred to your bank account, in addition you will be sent a confirmation by email.
Frequent questions:
1How long does it take to receive the bank transfer?
Dependera de los bancos, podria demorar entre 1 y 2 semanas.
2What is the cost of the service?
In order to calculate the cost of the service you must contact us using the form that you will find here.
3I lost pounds or dollars, is it possible to request the service?
At the moment we only manage euros, however you can contact us and we will study your case.
4What bank accounts do you accept?
At the moment we only accept IBAN accounts.
5Can I receive the money in a bank account that I do not own?
No, you must be the owner and sign the authorization you will find on our website.
6In addition to cash I have lost other physical objects.
Tiene 2 opciones, podemos gestionar el envío de sus objetos por mensajeria o gestionar su destruccion.
El envio de objetos por mensajeria tiene un coste adicional.
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